Shipping policy
Akiru Shipping Policy
Last updated: May 26, 2026
Order Processing
At Akiru, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for order processing. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.
Domestic Shipping — United States
We offer various shipping options within the United States to ensure you receive your order in a timely manner. The following shipping options are available:
| Shipping Method | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| Standard/Free | Free | 3–7 business days |
| Expedited | Calculated at checkout | 2–4 business days |
| Express | Calculated at checkout | 1–3 business days |
International Shipping
For international orders, please note that delivery times may vary depending on your location. Estimated delivery time is 7–21 business days. Additionally, please be aware that you will be responsible for any customs or duties imposed by your country. Akiru is not responsible for these additional fees.
Order Tracking
Once your order has been shipped, you will receive a tracking email with details on how to track the status of your shipment. You can use this tracking information to monitor the progress of your order and estimate the delivery date.
Lost or Damaged Shipments
In the unlikely event that your shipment is lost or damaged, please contact us at support@akiru.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged item(s) so that we can assist you with a replacement or refund.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us at support@akiru.shop. We are here to help and will respond to your inquiry as soon as possible.